Shipping policy

📦 Orders & Shipping Policy

🛍 Orders

  • All orders are processed within 48 business hours (Monday–Friday, excluding holidays).

  • Orders typically ship within 2–3 business days after purchase.

Next Day Shipping

  • Must be placed before 2:00 PM EST to receive your package the next business day.

  • Orders placed after 12:00 PM EST on Friday will begin processing the following Monday.

  • No shipping or delivery on weekends or holidays.

If an order is placed after business hours, on a weekend, or on a holiday, it will be processed the next business day.

Refund Policy

Secret Styles DOES NOT ISSUE REFUNDS on any items.
You may be eligible for an exchange.
Please refer to our Returns Page for details.


🚚 Shipping Information

  • Please track your package to stay informed about your delivery.

  • For any delivery issues, contact the shipping carrier directly using your tracking number.

  • Secret Styles is not responsible for carrier delays, shipping incidents, or delivery issues.

Shipping to PO Boxes & Military Addresses

We proudly ship to:

  • PO Boxes

  • APO/FPO

  • U.S. Territories

These shipments are sent via USPS Priority Mail.


🇺🇸 Domestic Shipping

Domestic orders are calculated at checkout and shipped through:

  • USPS

  • UPS


🌍 International Shipping

International shipping is calculated at checkout and shipped via:

  • FEDEX

  • DHL

Delivery Duties Unpaid (DDU)

All international orders are shipped Delivery Duties Unpaid.
This means:

  • Customs fees

  • Duties

  • Taxes

  • Brokerage charges

are paid by the customer at delivery.

If these fees are not paid and the package is returned to us:

  • We will NOT resend the package.

  • A store credit will be issued for the order subtotal (shipping fee excluded).


📩 Need Help?

If you have questions about your shipment after it has been dispatched, please contact the shipping carrier directly with your tracking number.